Sydney resident died after triple-zero call didn’t work on Samsung phone, TPG says
Early investigations suggest device was using software incompatible with emergency calls on TPG network
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TPG – the parent company of Vodafone – has said a Lebara customer who tried to dial triple zero on an incompatible Samsung device could not make the call and subsequently died.
TPG said in a statement to the ASX that it was informed of the incident – which took place on 13 November in Sydney – at 5.22pm yesterday after advice from NSW Ambulance.
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